I live over in Eagle Rock, I had been building up a wheel when I discovered I needed a specific length spoke, after checking my more local shops I contacted P. Cyclery and they said they could make me some! The wrench in the back got going on what I needed upon arrival, and most shops that I mentioned this too agree they wanted a tool like that. Not a high end store, bearly mid-level... I guess they are just dudes running a shop, they did a good job for me.|
Robert a 38 year old riding a 2001 Uzi-SLX, Shiver fork, Rohloff rear hub,
E-mail: ApexMan@pacbell.net - 6/21/101
I strongly agree with ISK. The service and expertise is what keeps me going back. All of my service has been completed promptly. Frequently, while I wait.
A manufacturer's defect to a front brake spring got me upgraded brakes both front and back (yes, w/out asking).
Selection could be wider, but I've never gone out the door dissapointed.
BAG a 27 year old Cross-Country Rider, riding a Gary Fisher Wahoo,
I don't think these other riders went to the same bike shop I went to. This is definitely one of the better bike shops in the area. This is the only bike shop that I know of where the guys who work there actually ask customers to join them on Wednesday and Saturday morning rides, and also give maintenance advice to anyone who's curious. They are also flexible with the pricing, so if you see a bike you like, but want to switch out some of the components, they'll work with you and will adjust the price accordingly so you won't be stuck with parts that you end up replacing.
I just hate to see my favorite shop being dragged through the mud because of some stuck-up blowhards riding overpriced bikes who had a bad experience, probably because they came in on a Saturday morning expecting their rig to be fixed in an hour so they can go for a ride that day.
ISK a 26 year old Cross-Country Rider, riding a Trek 7000,
i tend to agree with posts. if you need service, you wont find it here. if you need a spare tube or something in a pinch...they are close to me so thats the only time i visit them.
steve's in altadena is better
james a 29 year old Racer,
Okay selection. But the service is big time lacking!!! I buy a two thousand dollar bike and they can't even ensure it's okay to ride. The rear derailer was WAY out of adjustment; the fork was a joke -- re-bound knob was broken off, lock-out didn't work at all and the pre-load knob did nothing (all the in/out made no difference). I mentioned the fork before leaving, they said they'd contact Answer for a fix. I called a few days later, "Don't know...call back later". I called again, "We'll have someone call you." I took the bike back AFTER they called me to bring it in. Nobody knew who/what/where/when. I left it. They said to call Monday. I called Monday only to hear, "I don't know...the guy who handles these things is out to luch -- call back at 3:00" This was at 1:00 (maybe a two hour lunch is part of the problem). Two grand and they treat me like this! I sure wish I'd checked these reviews before making the purchase.
Jimbeau a 44 year old Cross-Country Rider, riding a '99 Mantra,
Poor service and poor selection. Dropped my bike off and after two weeks called to see if it was ready. I was told that the service rep who took my bike had quit and nobody else knew what I wanted done to my bike. My phone number was on the invoice and they DID NOT EVEN BOTHER TO CALL AND ASK.
Rob a 33 year old Weekend Warrior, riding a Cannondale V2000, from Pasadena
Cyclery is not a store for the hard core rider who wants high end products.They made me wait a MONTH to get a dampening kit for my downhill fork,DURING THE SUMMER! Rumor has it that workers hold orders until they decide whether or not they want one or when !
SD a 35 year old Die-hard Enthusiast, riding a Litespeed hardtail & DBR fs, from Temple City
Good selection of Trek bikes. If they don't have something in stock, don't hold your breath for them to get it in for you. Their prices are average.
Scott a 31 year old Cross-Country Rider, riding a Trek Y-3, from Pasadena
E-mail: email@example.com - 8/05/98