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I. Martin Imports Bicycles
8330 Beverly Blvd
Los Angeles County
Monday - Friday 10am to 7pm|
Saturday 10am to 6pm
Sunday 11am to 5pm
Trek, Giant, Cannondale, Bianchi, Electra, Independent Fabrications, Seven, Colnago, Litespeed, Merlin, Calfee, Eddy Merckx, Haro, Volume, Diamondback, Santa Cruz, Gary Fisher, Surly, Nirve, Pearl Izumi, Shimano, Sidi, Castelli, Timbuk2, Chrome, FSA, SRAM, Oakley, Tifosi, Polar, Bell, Giro, Limar, Continental, Michelin, Kryptonite, Profile, Easton, Thomson...etc.
Full service shop including professional fittings.
Arrogant and somewhat rude service is what you can expect from this shop. Even tho it's around the corner from me, I won't be bringing my business there again. A fairly simple repair was turned into such an expensive diagnosis, I was actually condsidering replacing my perfectly good mtn. bike. I took it to Beverly Hills Bike and got it fixed good as new for $89. These guys need to realize not every customer is a sucker ready to drop $1,ooo plus just so the salespeople treat you nicely.|
Godel Adams a 57 year old Weekend Warrior, riding a Haro hardtail mtn. bike,
These guys were very arrogant. I'm a beginner and didn't know what to ask. They laughed at me in a belittling manner, trying to pass it off as being friendly. I won't be going back to that place.
Christine a 23 year old Weekend Warrior,
This shop is usually fine for my needs. The staff is cool, and
Bernard is the best with customer service. Trisitan on the other
hand is the worst employee in the entire store. I've already
bought one bike at I.Martin and brought family to buy two high
end road bikes. I won't be bringing anymore future bike buyers
to I.Martin based on the horrible customer service Tristan
delivers. His attitude is worse than snooty and basically shit all
the time. If you must go to I.Martin talk to the other sales people
and stay away from Tristan!
Bill Kelly a 45 year old Die-hard Enthusiast, riding a Seven,
E-mail: email@example.com - 8/21/05
I stopped by I.Martin after work, and after reading the
reviews on this site. The place seemed pretty empty, a
woman stared at me as I walked around, and no one even
was thinking about helping me or even acknowledging my
existence, except for the aforementioned staring lady.
Meanwhile, a salesman and a loud obnoxious older man
seemed to be hitting it off, testing the exotic italian bikes.
As a beginner looking to buy a road bike and to get into the
sport, this was not the friendliest of beginnings. I felt not
only unnoticed, but rather ignored. Maybe because I am an
18 year old college student who looks 14, they figured I
wouldn't buy anything without my parents. The world may
never know, and I probably won't, since I'm not going back.
They appeared to have a bunch of treks and cannondales,
and a modest selection of Seven, Giant, Lemond, and a few
Tien a 18 year old
About 5 months ago I. Martin became Helens Bikes. They have been remodeling it since then. If you want a good wrench have Maiestro or Alfredo do the work!
Hopefully the shop will come together very soon? Much of the time the attitude you bring into the shop has a direct effect on the service you receive.
BG a 57 year old Die-hard Enthusiast, riding a Merlin XL,
E-mail: firstname.lastname@example.org - 2/03/04
I wanted to know what brands of bicycles you sold specificlly trek 5200 road bike. You give zero information regarding my needs.
Ed McGready a 64 year old Weekend Warrior, riding a Trek 5200,
I had a simple mechanical problem w/ my pedal assist bike and after going to 2 shops that won't even look @ the bike b/c it has a motor i rode 8 miles here b/c they were the only shop i called that didn't talk to me like i was stupid. the mechanic rode my bike and fixed the problem in less than 5 min and didn't charge me. a great place to go for service.
emily a 21 year old riding a merida power cycle,
I live near I Martin and stop there often. They're not cheap; they do have a mildly elitist attitude; and it's not a huge place with everything in stock. But mostly they know their stuff; they seem to sell quality goods, and some of the staff can be very helpful if you know the right questions to ask. It's not perfect, but it's the most professional and high-end shop in the Hollywood area, and worth a visit for that reason alone.
Anthony a 35 year old Weekend Warrior, riding a Motobecane Grand Jubile,
mixed feelings, some staff are cool, some are too full of themselves for guys that make 7.50/hour.
The guy I bought the bike from (milo) was knowlegeable and helpful, but most of the floor staff needs an attitude adjustment. Not everyone who shops there is a bike-expert and shouldn't be treated like an idiot if they don't know alot. Same goes for maintenance dept
jrpk a 30's year old Cross-Country Rider, riding a Trek,
I. Martin has an excellent selection of mid to high end road bikes, built up and ready to ride. My salesman, Tod, was very helpful and patient as I test rode 8 different bikes over 2 hours, and then spent an additional hour swapping between two different sizes of my favorite. I'm totally satisfied and recommend I. Martin highly.
D Gauthier a 42 year old Weekend Warrior, riding a Bianchi Vigorelli,
Every time I go to this shop I leave angry. If
there is one shop in LA that defines "pro shop
arrogance" this is it. I wouldn't go back even if
I lived across the street.
Paul a 31 year old Die-hard Enthusiast, riding a Serotta Colorado,
I Martin was a good shop a few years ago. They had
more exotic bikes in stock. Ibis Bow Ti, Merlin
etc, fully built up to test ride. These days you
only see the usual trendy junk like Box Built Trek
Cannondales and Specialized. This place is certainly overrated. The sales dept sucks, they
don't have that great of selection of accesories
and they could be more helpful. The service is
way below par for the Beverly Hills/West Hollwood
area. The service dept is good though. The guys back there are really helpful and have done good
work on My bike. The service dept is the only reason this shop gets any links from Me at all.
Scredder a 29 year old Cross-Country Rider, riding a Aluminum Hardtail.,
i FIRST VENT TO IBMARTINI THE ZECOND TIME I AWAOKE FROME MY COMAS. THEY VEWR BERY NICE TO ME AND GOT ME UP ON A GREAT THREE WHEELER. THEY SUGESTED THAT I WARE A HELMUT NEST TIME I RIDE SO I DONT GET BRAINE DAMAGED.
KENZO ICKAMORA a 48 year old Downhiller, riding a TRIKE BY RIO HIKER, from EAST WILMINGTON
E-mail: FORGOT SORRY - 7/30/99
This bike store is the hot ticket, I drive all the way from Calabasas into the City, because they have the best selection of bikes, clothes,& shoes.
There sales people are very knowledgeble & try to find what is best for your needs, that is because they are not on commision.
The service dept. is top notch I have never had to return my bike for the same problem, when they fix it is is done right, & if you have to wait for a part, they have state of the art bikes you can rent for a minimal charge so you dont have to miss your next ride.
Larry Goltz a 44 year old Weekend Warrior, riding a Ibis Ti Mojo hard tail, from Calabasas Ca
E-mail: email@example.com - 1/16/99
used bike or new one.
Luis Filipe a 22 year old Downhiller, riding a trek 8000, from BH
E-mail: firstname.lastname@example.org - 10/27/98
I first went to I.Martin Imports to buy my son a trike. I then started mtn biking, and find that while busy they will always talk to you. The sales staff is knowledgeable and encouraging. The service dept delivers when they say they wiil and at the price quoted. Cathy? at the cash register(most of the time) will always find somebody to answer your questions no matter how busy they are. A good bike store
Rob Beguelin a 43 year old Weekend Warrior, riding a GT Rebound, from Los Angeles
E-mail: email@example.com - 10/05/98
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